Knowledge and Skill Building


As a new owner it will be easy to become overwhelmed at all there is to learn, do, and plan. To extract the maximum earnings and enjoyment from your business, you will need to tackle areas that are not initially appealing. The sign of a good owner is one that balances challenges and retains composure. Setting goals through the business plan and succession plan will help you measure your success.

Developing and retaining excellent employees will reflect your leadership and skill as an entrepreneur. Motivating people through appropriate training, sincere feedback, and genuine concern for them will distinguish your business in their eyes. Your support for each employee will be reflected in how your customers are treated and in the long run, how successful your business becomes.

There is no “checkered flag” in life-long learning. Both employees and entrepreneurs will be involved in training, planning, and mentoring which will enrich their lives and those around them.

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